(404) The Cash Pay Revolution: Innovative Payment Models in Physical Therapy
Saturday, November 15, 2025
9:15 AM - 10:15 AM East Coast USA Time
Location: Gatlin A2
Earn .1 CEU
Course Level: Intermediate Focus Area: Cash Pay
Who really pays for physical therapy? While insurance companies often seem to hold the keys, they’re merely intermediaries. The true payors are employers, patients, and communities. This session challenges attendees to rethink traditional payment systems and explore innovative models such as programmatic cash pay, bundled payments, subscription plans, and preventative services.
The session will include real-world case studies of cash-pay models successfully implemented in private practices, showcasing solutions for practices of various sizes. Participants will gain strategies to create a hybrid approach that balances insurance-driven income with diversified cash pay options. This is not about abandoning insurance contracts but rather about finding the right mix to improve net rates, enhance access and affordability for patients, and support community care.
The goal is to empower practices to diversify their revenue streams, expand offerings, and overcome the many barriers imposed by insurance companies. Attendees will leave equipped with actionable tools to monetize value-added services, trial new payment models, and navigate the complexities of healthcare payment systems, all while staying true to their mission of supporting local communities.
Learning Objectives:
Upon completion of this course, you will be able to
Differentiate insurance, employer, and consumer payment models.
Identify alternative direct cash pay models, including programmatic payments, bundled services, and subscriptions.
Explore strategies to enhance the patient experience and reduce insurance barriers.
Learn how to integrate expanded professional services, such as nutrition and exercise physiology.
Develop actionable plans to trial and implement direct care models that improve financial outcomes.
Disclosure(s):
Scott Hebert, PT, DPT: Second Door Health: Employment (Ongoing), Ownership Interest ( includes stock, stock options, patent or other intellectual property) (Ongoing)
Michelle M. Babcock, PT, MSPT: No financial relationships to disclose